Privacy Policy | Last Updated On 22 June 2026
CVJury is a limited liability company (Company No. 14517412).
This Privacy Policy explains how CVJury collects, uses, stores, and protects personal data when you use our website, app, products, and services. It also explains your data protection rights and how to contact us.
1. Who We Are.
CVJury provides CV/resume, cover letter, LinkedIn profile, review, rewrite, and related career-support services.
For the purpose of UK data protection law, CVJury is the data controller for the personal data described in this policy.
Contact details:
Email: help@cvjury.com.
Phone: +44 750 822 1193.
Address: CVJury, 3 The Rectangle, Tadpole Garden Village, Swindon, Wiltshire, SN25 2QP, UK.
2. Quick Summary.
We collect personal data so we can provide CV/resume services, process orders, improve our website, communicate with you, and send marketing where permitted.
We do not sell your personal data.
We do not collect passport images, face images, payslips, rental agreements, bank account details, or qualification documents.
We use trusted service providers for payments, website hosting, analytics, customer support, email, marketing, and CV/resume document tools.
You can ask us to access, correct, delete, restrict, or transfer your personal data, or object to certain uses of it.
3. Personal Data We Collect.
We may collect the following personal data.
Contact and account information.
This may include:
your name
email address
phone number
billing address
account login details, if you create an account
communication preferences
Order and payment information.
This may include:
products or services you buy
order history
billing information
payment status
transaction references
Payments are processed by third-party payment providers, such as Stripe, PayPal, WooCommerce Payments, Google Pay, and Paystack.
CVJury does not intentionally collect or store full card details on its own systems. Payment information is handled by the relevant payment provider.
CV/resume and career information.
When you use our services, you may choose to upload or provide:
your CV/resume
cover letter
LinkedIn profile information
job advert or target role
employment history
education history
skills
achievements
career goals
other information you include in your documents or forms
Please do not upload information that is not needed for the service you are requesting.
Communication information.
This may include:
emails you send us
contact form messages
live chat messages
support requests
feedback
reviews or testimonials you choose to provide
Website, device, and usage information.
When you use our website or app, we may collect:
IP address
browser type and version
device type
operating system
pages visited
referring pages
time spent on pages
clicks and interactions
approximate location based on technical data
cookie and tracking preferences
Marketing information.
This may include:
whether you opted in to marketing
whether you opened or clicked marketing emails
your preferences about the type of messages you want to receive
whether you unsubscribed
4. Personal Data We Do Not Collect.
CVJury does not normally collect:
passport images
driver’s licence images
face images or passport-style photographs
payslips
rental agreements or tenancy contracts
bank account details
qualification proof documents
If this ever changes for a specific service, we will explain it clearly before collecting that information.
5. How We Collect Your Data.
We collect data when you:
visit our website
create an account
place an order
upload a CV/resume or related document
use our CV/resume, cover letter, LinkedIn, review, rewrite, or AI tools
complete a form
contact us by email, chat, phone, or website message
leave feedback or a review
subscribe to marketing
interact with our cookies, tracking tools, or ads
We may also receive data from payment providers, analytics tools, advertising tools, customer support tools, and other service providers.
6. How we use your personal data.
We use your personal data for the following purposes.
| Purpose | Data used | Lawful basis |
|---|---|---|
| To provide CV/resume, cover letter, LinkedIn, review, rewrite, and related services | Contact detailsuploaded documentscareer informationtarget rolesjob advertsorder information | Contract |
| To process payments and manage orders | Contact detailsbilling detailstransaction informationpayment status | ContractLegal obligation |
| To create or improve documents using our tools | Uploaded documentscareer informationtarget role informationuser instructions | Contract |
| To provide customer support | Contact detailsmessagesorder detailsaccount details | ContractLegitimate interests |
| To improve our website, app, and services | Website usage datadevice dataanalytics datafeedback | Legitimate interestsConsent where required |
| To send service updates | Contact detailsaccount detailsorder information | ContractLegitimate interests |
| To send marketing where permitted | Contact detailsmarketing preferencesinteraction data | Legitimate interestsConsent depending on message & applicable law |
| To measure advertising performance | Cookie datadevice datawebsite behaviourad interaction data | Consent where required |
| To prevent fraud, misuse, or security issues | Device dataIP addressaccount activitytransaction signals | Legitimate interestsLegal obligation |
| To comply with legal, tax, accounting, and regulatory duties | Order recordsinvoicescommunication recordstransaction records | Legal obligation |
| To manage disputes or legal claims | Relevant accountordercommunicationand transaction data | Legitimate interestsLegal obligation |
7. AI And Document-Generation Tools.
CVJury may use AI or automated tools to help create, review, rewrite, or improve CV/resume, cover letter, LinkedIn, and related career documents.
When you use these tools, the information you provide may be processed by trusted technology providers so the service can work.
We do not use automated tools to make hiring decisions about you. We do not decide whether you get a job, interview, or offer.
You are responsible for checking any generated content before using it. You should make sure the final document is accurate, truthful, and suitable for your application.
8. Payment Providers.
When you make a payment, your payment may be handled by providers such as:
Stripe
PayPal
WooCommerce Payments
Google Pay
Paystack
These providers process payment data according to their own privacy notices and security standards.
CVJury may receive limited payment information, such as payment status, transaction ID, order reference, billing details, and confirmation that payment was successful.
9. Analytics, Tracking, And Marketing Tools.
We may use tools such as:
Google Analytics
Meta Pixel
Microsoft Clarity
Mailchimp
Brevo
HubSpot
Advertising and remarketing tools
website performance and security tools
These tools may collect information about how visitors use our website, such as pages visited, clicks, browser type, approximate location, device information, and interactions with ads or forms.
Where required, we will ask for your consent before using non-essential analytics, tracking, advertising, or remarketing cookies.
10. Cookies And Similar Technologies.
Cookies are small files placed on your device when you visit a website. Similar technologies can also store or access information on your device.
We use cookies to:
keep the website working
remember your choices
manage account login and security
process orders
understand how people use our website
improve our services
measure marketing performance
show relevant ads where permitted
Essential cookies.
These cookies are needed for the website or service to work. They may support checkout, security, account login, fraud prevention, and basic website functions.
You cannot usually turn these off through our cookie tools because the website may not work properly without them.
Analytics cookies.
These help us understand how visitors use the website. They may show which pages are visited, how long users stay, and what parts of the site need improvement.
Marketing and advertising cookies.
These may help us measure ads, understand campaign performance, or show more relevant adverts.
Managing cookies.
You can manage cookies through our cookie banner, cookie settings tool where available, and your browser settings.
If you block some cookies, parts of the website may not work properly.
11. Who We Share Your Data With.
We only share personal data where needed for the purposes described in this policy.
We may share data with:
payment providers
website hosting providers
email and communication tools
customer support tools
analytics providers
marketing and advertising platforms
AI and document-generation technology providers
security and fraud-prevention tools
professional advisers, such as accountants, lawyers, or consultants
regulators, courts, law enforcement, or public authorities where required by law
partner organisations only where needed to provide a service, or where you have agreed to it
We may work with NECareersConnect or other partner organisations where relevant to a service, referral, or support activity.
We do not sell your personal data.
12. International Transfers.
Some of our service providers may process personal data outside the United Kingdom.
Where this happens, we take steps designed to protect your personal data, such as using providers in countries with recognised data protection standards or using appropriate contractual safeguards.
13. How Long We Keep Your Data.
We keep personal data only for as long as we need it for the purpose it was collected, including legal, accounting, tax, service, security, and dispute purposes.
Typical retention periods include:
| Data type | Typical retention period |
|---|---|
| Uploaded CV/resume, cover letter, LinkedIn, job advert, and career documents | Up to 12 months after service completion, unless you ask us to delete them sooner or we need to keep them for a legal reason |
| Account information | While active kept for as long as your account remains active, then for a reasonable period after closure |
| Order, invoice, and transaction records | Up to 6 years where needed for tax, accounting, legal, or business records |
| Support messages and service communications | Up to 24 months unless needed longer for a legal, service, or dispute reason |
| Marketing records | Until you opt out kept until you unsubscribe, withdraw consent, or become inactive for a reasonable period |
| Cookie and analytics data | Per tool settings retained according to the cookie, analytics, or tool settings in use |
When we no longer need your data, we delete it, anonymise it, or securely archive it where required.
14. How We Protect Your Data.
We use reasonable technical and organisational measures to protect personal data.
These may include:
access controls
password-protected systems
secure payment providers
limited staff access
website security tools
backups where appropriate
staff and service-provider controls
No website or online service can guarantee complete security. If you believe your data or account may be at risk, contact us as soon as possible.
15. Marketing.
We may send you marketing about CVJury products, services, offers, updates, or related career support where permitted by law.
You can opt out at any time by:
clicking the unsubscribe link in a marketing email
contacting us at help@cvjury.com
changing your preferences where account settings allow
If you opt out of marketing, we may still send service messages, order updates, receipts, account notices, or legal notices.
We will not share your data with partner organisations for their own marketing unless you have agreed or another lawful basis applies.
16. Your Data Protection Rights.
Under UK data protection law, you may have the following rights.
Right to be informed.
You have the right to be told how your personal data is collected and used. This policy is part of how we do that.
Right of access.
You can ask for a copy of the personal data we hold about you.
Right to rectification.
You can ask us to correct inaccurate personal data or complete incomplete personal data.
Right to erasure.
You can ask us to delete your personal data in certain circumstances.
Right to restrict processing.
You can ask us to limit how we use your personal data in certain circumstances.
Right to data portability.
You can ask to receive certain personal data in a structured, commonly used, machine-readable format, or ask us to transfer it to another organisation where technically possible.
Right to object.
You can object to certain uses of your personal data, including direct marketing.
Right to withdraw consent.
Where we rely on consent, you can withdraw that consent at any time. This will not affect processing already carried out before withdrawal.
Automated decision-making rights.
You have rights relating to certain decisions made only by automated means. CVJury does not use automated tools to make hiring or employment decisions about you.
17. How To Exercise Your Rights.
To exercise your rights, contact us:
Email: help@cvjury.com.
Phone: +44 750 822 1193.
Address: CVJury, 3 The Rectangle, Tadpole Garden Village, Swindon, Wiltshire, SN25 2QP, UK.
We may need to confirm your identity before responding.
We aim to respond within one month. If your request is complex, we may need more time, but we will tell you if that happens.
18. Children.
CVJury services are intended for job seekers and are not aimed at children.
If you believe a child has provided personal data to us, please contact us so we can review and remove it where appropriate.
19. Links To Other Websites.
Our website may contain links to other websites.
This Privacy Policy applies only to CVJury. If you visit another website, you should read that website’s own privacy policy.
20. Complaints.
If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
ICO address:
Information Commissioner’s Office.
Wycliffe House.
Water Lane.
Wilmslow.
Cheshire.
SK9 5AF.
United Kingdom.
21. Updates To This Policy.
We may update this Privacy Policy from time to time.
When we make important changes, we will update the date at the top of this page and, where appropriate, notify users by email, website notice, or account message.