Help Desk
CVJury Help Desk
Get quick answers about CV and resume formats, ATS, account access, subscriptions, and expert support. If you still need help, email help@cvjury.com.
For most job applications, a reverse-chronological CV or resume is the safest choice. It puts your most recent experience first, is easy for recruiters to scan, and usually works best with applicant tracking systems (ATS). If you are changing careers or have limited experience, a combination format can help you lead with relevant skills while still showing your work history. A fully skills-based format should only be used when it genuinely suits your background.
In the UK and many international markets, "CV" and "resume" are often used interchangeably for a job application document. In the US, "resume" is more common for most non-academic roles, while "CV" often refers to a longer academic, research, or medical document.
Choose the version that fits the role and the market you are applying to. For most UK roles, a CV is standard. For US corporate roles, a resume is usually the safer term. For academic, research, or medical applications, use a full CV.
Most strong CVs and resumes include contact details, a short professional summary, key skills, work experience, and education. You can also add certifications, software skills, languages, projects, awards, or publications if they strengthen your application.
Start with the job description. Identify the skills, tools, and keywords the employer is asking for, then reflect the relevant language naturally in your summary, skills, and work experience. Focus your bullet points on results, not just duties, and keep the layout clear and easy to scan.
Match your summary, key skills, and most relevant achievements to each application. Prioritize the experience that best fits the role, and use the wording the employer already uses where it is accurate to do so. A targeted application almost always beats a generic one.
Where possible, show scale, scope, or outcome. Use numbers, percentages, revenue, savings, time, team size, deadlines, or customer impact. Example: Reduced response times by 28% by redesigning the case routing process.
You can still show impact clearly. Explain what improved, what changed, what you introduced, or what you helped deliver. Strong examples usually show action plus outcome, even when you do not have exact metrics.
ATS-friendly CVs and resumes are usually simple, single-column, and clearly labeled. Use standard headings such as Professional Summary, Work Experience, Education, and Skills. Avoid text boxes, tables, graphics, and over-designed layouts. If you want an extra check, use CVJury's resume scanner or expert review service.
Yes. If your account includes upgrade options, go to your dashboard and choose the package you want. If you are unsure which option is right for you, contact support and we will point you in the right direction.
Your access after expiry depends on the product or plan you purchased. In general, you may still be able to sign in and view previously saved documents, but editing and premium features may be restricted until you reactivate.
In most cases, yes, as long as you still have access to your account and login email. Access to editing, downloads, or premium tools may vary by plan.
Once you submit your current CV or resume and your target details, our team reviews the document and returns feedback or a revised version, depending on the service you purchased. If your package includes revisions, follow the instructions in your delivery email or dashboard to request changes.
Email help@cvjury.com with your name, the email address linked to your account or order, and a short description of the issue. If your question is about a specific order, include your order number so we can help faster.
Further Helpful Guides
How to Write a Resume That Gets Past ATS
How to Quantify Achievements on a CV
Best Resume Action Verbs
CV vs Resume Explained
How to Tailor Your Resume for a Job