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Founder, CVJury

Summary
Make no mistake. The importance of your CV or resume work history section cannot be overemphasized. So, here’s how to write your CV work experience section to get more interviews.
How to write work experience section: steps to follow:
Headings
Positioning
Sequencing
Clarity
Using bullet points
Key achievements
Earlier experience
Current job
Avoiding gaps
Dates
Listing education
White space
Formatting options
Tailoring your CV
Consistency
Your WOW factor
Using job-specific keywords
Your CV employment experience section is the most valuable tool to market yourself to employers.
It is not just a section of your CV.
Instead, it is an absolute gold mine if you position it effectively. In addition, it can help get you an interview.
Why?
Surveys show that 91% of employers require applicants to have relevant employment experience.
Moreover, over two-thirds of hiring managers find the professional work experience section the most crucial aspect of a CV.
Be smart! Ensure that your CV work experience section is compelling.
It should grab a recruiter’s attention in seconds.
Even if you have a few years of experience, an employer must be able to see the value you can bring at a glance.
Here is our step-by-step guide to writing your CV Work Experience section:
Clearly label your CV employment experience section with one of the headings below:
Employment History
Work Background
Professional Experience
Industry Experience
Professional History
Are you a fresh graduate with little notable employment experience? Put it below your education section.
Do you have extensive employment experience? Put it just below your CV profile summary.
Begin with your present or last job.
Then the job before it.
Naturally, your current or most recent job will get the most attention.
So, lead with it at the top of the work experience section.
The functional resume format can also come in handy for some people.
You could also refer to the functional resume as the “competency-based resume.”
It focuses on your abilities and competencies.
It focuses on your competencies or behaviors.
Here are some great examples of when to use a competency-based resume:
If you’re changing your career path
Or, you may have job gaps
Or, if you had been doing something unrelated to your current job.
With a functional resume format, you showcase your transferable, technical, or software skills and make short notes about them.
The skills section follows the profile summary.
Principal Features
Your profile summary will be the first.
The job’s essential requirements are technical/ software or transferable skills (e.g., systems-oriented, people-oriented, and self-motivated transferable skills (e.g., systems-oriented, people-oriented, and self-motivated).
Included are brief notes on each skill.
You can also add other sections to this as you may need them.
You can check other resume formats here.
4. Clear work experience descriptions
When you write job descriptions, include the following:
Job title
Company name and location
Year and month started and finished
Employment history example
Bank Teller | March 20xx– July 20xx
The Bank of Scotland PLC, Edinburgh, Scotland.
Job market and career experts confirm that attention to detail in your CV is critical to making a good impression. Be consistent with the layout of each entry. Begin each entry with either the company name or job title. Make sure all dates are aligned. Make sure employers or hiring managers search for necessary details. They don’t have much time because they receive many job applications daily. So, ensure your career employment history section is easy to scan for essential information.
How to deal with different positions in the same organization.
Did you transition from one job to another in the same organization?
Creating separate entries for each position is unnecessary.
Do this instead: list your job titles for similar situations and include a short, bulleted list below each heading.
Resume Job Description in the Hospitality Sector
The Palms Restaurant, London, March 20xx – Present
Assistant Manager, July 20xx – Present
Barista, January 20xx – July 20xx
Mention Promotion
Duties
Accomplishments
In cases where your work responsibilities were very different, enter each title as a separate subheading followed by specific details.
A career work experience description should include between 3 and 5 items.
Demonstrate your tangible achievements and not only your duties in past jobs.
Ensure your most recent job has more details of your role than the others. As you list previous jobs, minimize the details and include only significant achievements.
Never add unnecessary details to your CV. Ensure that every entry adds value and supports your suitability for your desired job.
Remember that the goal is to tailor or customize each work experience description to the competencies listed in the job advert.
When you look at the job requirements in a job posting, focus on the career or job keywords that apply to the role.
If there are key responsibilities that you have handled in the past, add them as a bulleted list in your CV work experience section.
Here’s a work experience example:
Job Posting | Barista | role requires candidates to:
Provide in-depth information to customers on beverage preparation (1)
Offer samples of latest brews(2)
Memorise recipes for specialty coffee beverages and seasonal offerings (3)
Complete successful cash audits to correctly balance drawers at the end of each shift (4)
Operate espresso machines, blenders, and commercial coffee brewers (5)
A well-tailored example of a job description for a CV:
Barista
The Palms Restaurant Inc, London, UK
2012–2020
Provided in-depth information to over 200 customers on beverage preparation, leading to improved customer satisfaction (1)
Offered 150 samples of the latest brews regularly, resulting in 345 customer increases in the last 7 weeks (2)
Memorised recipes for 70+ specialty coffee beverages and seasonal offerings. (3)
Obtained the Associate Accounting Technician (AAT), skillful in auditing, cash management, and balance drawing, saving money from hiring an accountant. (4)
Operated distinct espresso machines, blenders, and commercial coffee brewers(5)
Key achievement:
Improved revenue from cocktail deals by 52%.
The sample work experience description above shows that it isn’t necessary to fill your CV’s work experience section with all previous responsibilities.
Instead, highlight your ability to handle the duties listed in the job posting competently and effectively.
Bullet points are more effective than paragraphs in your CV’s work experience section because they are concise and save space.
However, paragraphs may be preferable if you are writing an academic CV.
Each detail of your CV must be critical to your application.
Research proves that over 40% of recruiters impulsively trash CVs that appear generic and not tailored to the specific position.
Always include the critical achievements for each job you have had.
It immediately grabs the attention of potential employers.
It should include a value that the prospective employer is looking for.
Use the Challenge-Action-Result (CAR) format to define your crucial achievement.
Below is an example of the CAR format.
Remember the sample Barista job description above?
Critical Achievement = Improved revenue from cocktail deals by 52%.
Challenge = Low revenue from cocktail deals.
Action = Provided exceptional customer service.
Result = Improved customer retention and increased sales.
Do you have many years of experience, maybe some from more than 10 years ago?
Job market experts recommend listing it in your CV’s Work Experience section.
However, do not specify the year to avoid ageism bias.
Use the heading Earlier Work Experience, as shown below:

Make sure the details highlight your current or previous work experience by indicating the following three elements:
Technical knowledge
Measurable results
Transferable (soft) skills
Include transferable skills targeting the potential employer.
These might include:
Time management
People skills
Leadership
Communication
Conflict resolution
Technical Knowledge
Include relevant technical expertise in your CV.
This is core knowledge of a field or discipline, or area.
Examples:
Accounting
C++ or JAVA programming
Web and graphic design
Core technologies in engineering
Digital marketing
Mathematical modeling
Measurable Results
Use result-oriented transitioning words such as:
resulting in
as evident in
evidenced by
demonstrated by
leading to
resulting in
as evident in
evidenced by
as demonstrated by
generating over
engaging over
ensuring
contributing to
These transition words help you to describe the outcomes you achieved in the situations.
Remember, your goal is to get your CV or resume to pass the ATS that many companies use.
So, it passes from HR to the hiring manager.
The best scenario is to get your CV or resume directly to the hiring manager and avoid the ATS altogether.
If you can use a referral in the job application process, you will increase your chances of getting an interview.
Be specific. Here are some excellent examples of CV or resume work history:
A knowledgeable relationship builder. Advanced biological and chemical systems skills, as demonstrated by optimizing 12 different nuclear magnetic methodologies. Set up three cross-functional collaborations, leading to £0.5 million in grant funding.
Knowledgeable innovator in bioinformatics and nanotechnology, as evident in five patents. And the recent discovery of four new medical treatments involving composite micrometers
Helped the team recognise over £10,000 in grants. Skilfully led 18 engineers and technicians to complete all projects and studies on time, resulting in yearly grant renewal.
Strong leadership skills and experience managing research professionals in collaborative projects, resulting in 13 published publications and £135,000 in lab grant funding.
Other examples
Rounded industry awareness, supporting identifying areas needing enhancement in postgraduate and undergraduate students’ employability and entrepreneurship training. This led to the development of designed programs for universities and business schools.
Strong project management skills with good oral and written communicative ability, as evident in (also shown by / proven by / annotated in / verified through) completing a PhD with a written commendation from the program head. The thesis is noted for excellence in ‘clarity, contents, and organization.’
Passionate and experienced researcher and lecturer with solid numeracy skills, teaching undergraduate and postgraduate modules, leading to two awards by the university following student surveys.
Non-quantifiable accomplishments examples
Led help desk to partner with customers, spending more time providing clear and actionable instructions, empowering clients to self-troubleshoot issues in the future
Initiated a “lunch and learn” series to facilitate knowledge and best practice sharing between the sales, client services, and project management departments
Mentored analyst to earn promotion to Project Manager by identifying cross-training and development opportunities
Worked closely with a Data Analyst struggling to perform: Identified strengths in client service and facilitated a lateral role change to the account management team, where he now excels
Designated as the ERP subject-matter expert: Contributed to vendor negotiations and was instrumental in securing a lower solution cost
Invited to serve on the Change Management Committee to evaluate change requests from a risk management perspective, working closely with senior leadership
Completed the prestigious Leadership Training program, a development opportunity offered only to employees identified as top talent

Always explain gaps in work experience. A simple sentence is enough.
Example:
Took seven months off to complete a CFA III professional exam.
Example:
Took maternity leave to have a baby.
Example
January 2015 – June 2017
Jan 2015 – Jun 2017
Yes, the more college or university qualifications you have, the more you should forget about listing any lower academic qualifications.
White space relaxes the readers’ eyes.
Don’t clutter your CV or resume with too much information, some of which may be unnecessary.
Use white space to make critical information like strengths and traits stand out.
13. Upload the correct file format
Are you uploading your CV or resume to an Applicant Tracking System (ATS)?
Then format our CV as a PDF (unless the advertiser requests otherwise).
Formatting it as a PDF will ensure your CV layout or design remains unchanged.
You don’t need to include details of every job you’ve ever had, especially if some aren’t relevant to the job you’re applying for.
When applying to companies within the same industry, maintain a consistent design layout in your CV or resume.
For example, highlight your technical skills over soft skills when applying for coding or programming jobs.
Some positions may emphasize more transferable or soft skills than in-depth technical knowledge.
You can do this by writing your CV to highlight your uniqueness.
made money for your previous company
saved money by designing an innovative approach
helped the business operate more effectively
For PhDs and academics, you can show the number of:
publications
presentations
reports
discoveries
innovations
volunteer experience
optimized, innovative systems
collaborations
completed projects
teams led
teams mentored
students taught
certifications
grants
patents
grant funding
Customize your CV for each specific job application.
Ensure you identify the keywords in the job posting.
Try using Jobalytics – a resume keyword application designed for the job market. It quickly views the most important keywords for a job application. It also shows you how to optimize the design of your CV or resume. You can also include these job-specific keywords in your cover letter.
Remember, your goal is to get your CV or resume to pass the ATS that many companies use.
So, it passes from HR to the hiring manager.
The best scenario is to get your CV or resume directly to the hiring manager and avoid the ATS altogether.
If you can use a referral in the job application process, you will increase your chances of getting an interview.
Many recent graduates worry about the lack of extensive work history to put in their CV Work Experience section.
What can you do if you don’t have much employment experience?
Don’t forget that any volunteer experience or internship history counts as experience.
Even if it was only for a few days, years ago.
If you feel the experience is relevant to the job you’re applying for, include it in your job application.
This can be particularly useful for new graduates or young professionals without years of work experience.
More CV writing tips here
About the author
Ita John (PhD)
Founder, CVJuryDr Ita John is the founder of CVJury. He previously worked as an IT recruiter for the London market at Star Jobs Recruitment and founded the NECareersConnect careers platform. He brings experience in recruitment, practical project management, and business development. Earlier in his career, he taught business and economics at Oxford Brookes University and in Nigeria for over a decade. He lives in England with his wife and three sons. He earned a PhD in Entrepreneurship, International Business, and Economics from Oxford Brookes University. See how his background shapes the work he does for you. Read his story.